Last Updated: July 2026
Introduction
Eunoia Suites (hereinafter “we”, “us”, “our”, “the Company”) is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and protect your personal information when you visit our website, eunoiasuites.gr, or interact with us.
We are a controller of your personal data under the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable Greek legislation (Law 4624/2019) . By using our website, you consent to the data practices described in this policy.
Data Controller
Eunoia Suites
Krotiri Bay, Parikia, Paros, Greece 844 00
Email: info@eunoiasuites.gr
Phone: +30 6936747309
What Personal Data We Collect and Why
We may collect and process the following categories of personal data:
- Information You Provide Directly:
- Contact & Booking Enquiries: When you fill out a contact form on our website (via the Elementor Forms widget), we collect your full name, email address, phone number, and any other information you provide in your message. The legal basis for this is to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) .
- Reservations: Please note that bookings are handled by our external reservation system, WebHotelier. They are a third-party data processor. When you initiate a booking, you will be redirected to their secure platform, and their privacy policy will apply to the data you submit for the reservation .
- Information Collected Automatically:
- Technical Data: When you visit our website, we automatically collect technical information, including your IP address, browser type, operating system, and referral URLs. This data is collected via our use of Google Analytics and Google Tag Manager (provided you have given consent).
- Usage Data: We collect data on how you interact with our website (e.g., pages visited, time spent on pages, links clicked). The legal basis for this is your consent, which you provide via our cookie consent banner (Art. 6(1)(a) GDPR) .
How We Use Your Data
We use your personal data for the following purposes :
- To Provide and Manage Our Services: To respond to your enquiries, process your requests, and manage our relationship with you.
- To Improve Our Website: To analyze site traffic and user behavior to enhance and optimize the user experience (using Google Analytics).
- To Ensure Security: To monitor the website for potential security breaches and ensure a safe environment.
- To Comply with Legal Obligations: To fulfill legal and regulatory requirements, including tax and administrative obligations.
Data Sharing (Third-Party Processors)
We do not sell or rent your personal data to third parties. However, we do share your data with trusted partners who assist us in operating our website and providing our services. These partners are considered “Data Processors” and are contractually obligated to protect your data .
We share data with:
- Google: For analytics and marketing purposes (Google Analytics, Google Tag Manager). Data use by these providers is governed by their privacy policies .
- WebHotelier: For the processing of reservations .
- WordPress & Plugin Providers: As our website is built on WordPress and uses plugins like Elementor Pro and ACF Pro, data is processed through these systems. Hosting and database providers may also have access to data for technical support purposes.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by law (e.g., tax and accounting purposes). For contact form submissions, we will typically keep your data for a period of [X] months/years. For consent logs, we keep records in accordance with GDPR guidance (e.g., 30 days to 12 months) .
Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, disclosure, or destruction. This includes secure server hosting and encrypting data transmissions where necessary.
Your Data Protection Rights
Under the GDPR, you have the following rights :
- Right of Access: The right to request a copy of the personal data we hold about you.
- Right to Rectification: The right to have inaccurate data corrected.
- Right to Erasure (Right to be Forgotten): The right to request we delete your data, where there is no compelling reason for its continued processing.
- Right to Restrict Processing: The right to restrict the processing of your data.
- Right to Data Portability: The right to request your data in a structured, commonly used, and machine-readable format.
- Right to Object: The right to object to the processing of your data for marketing or profiling purposes.
- Right to Withdraw Consent: You have the right to withdraw your consent for processing at any time.
To exercise any of these rights, please contact our Data Protection Officer (if applicable) or us directly at info@eunoiasuites.gr. We will respond within one (1) month . If you are unsatisfied with our response, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) .
